Casino, live casino, jackpots, sportsbook, live betting, horse racing, virtual sports and poker sit together in one account with us. Choose a casino game or follow a live match.
Get a 100% bonus up to €100 plus up to 300 Cash Spins.
We don't accept players who live in the United Kingdom.
Age and proof of age
To play with us you need to be at least 18, or older where the legal gambling age in your country is higher. We may ask for proof of age and suspend the account until it arrives. Players found to be under 18 get their deposits back, with winnings and bonuses voided.
Where you play from
You must be located somewhere online gambling is allowed, and checking that playing is legal there is up to you. Transactions made from a place where it isn't allowed are cancelled, and we may place limits on the account while we look into it.
Registering your account
Accounts are for private persons, not companies, and you register and play for yourself alone. You confirm your email through a link or by SMS, and your registration details need to stay current. No account can be transferred, sold or bought.
Your account currency
Every account runs in one currency, chosen by the country you play from. The options include euros, US and Canadian dollars, Swedish kronor and Polish złoty. Payments in another currency are converted at our rate, with any exchange premium on you.
Betsson Casino welcome bonus
Open your account, select the bonus and make your deposit. Each account gets one welcome offer, so choosing the casino package means the sportsbook welcome is no longer open to you. The offer is for new customers who have never held an account with us or received a welcome offer of any kind, and it has to be offered to you when you register.
Your first deposit
The deposit bonus applies to your first deposit only. Make it €10 or more and it also brings your first 50 Cash Spins, a €10 sportsbook free bet and one free entry to the Betsson Million game.
Five more deposits
Each of your next five deposits at that same minimum adds another 50 Cash Spins and a €5 free bet, bringing your free bets to €35 in total.
How Cash Spins work
Every Cash Spin is played on Sweet Bonanzasson and is worth €0.20. Each batch stays valid for 3 days. Whatever the spins win goes into your account as cash, with no wagering and no withdrawal restriction.
If a batch doesn't show straight away, close the game and open it again.
Wagering the bonus
You can play the deposit bonus through in the casino, the live casino or the sportsbook. In casino and live casino the bonus amount needs to be wagered 35 times before you withdraw. In the sportsbook it is 8 times, on odds of 1.80 or higher. Bonus money still in your account after 14 days is removed.
A withdrawal before wagering is complete can cost you the bonus, everything won with it and the deposit that triggered it.
Deposits made with Skrill, Neteller, Paysafecard or Moneybookers don't qualify for this package. It can be received once per person, family, household, address, email address and card, and accounts that are closed, suspended, self-excluded or limited in any other way can't take part.
How our bonus wagering works
When you claim a bonus, your real money, the bonus and all winnings from them move into a restricted bonus balance. That balance can't be withdrawn or used on other products until wagering is met, and then it returns to your cash balance. While you wager, your real money is played first. Unless an offer sets its own window, a bonus expires 30 days after you claim it.
Game type
Counts towards wagering
Slots
100%
Live game shows such as Crazy Time, Monopoly, Dream Catcher, Mega Ball, Lightning Dice, Funky Time and Ice Fishing
50%
All other live games
15%
Non-live blackjack, roulette, Caribbean Stud, Crash and casino stud poker
10%
Non-live Hold'em, Red Dog, Pai Gow, Oasis Poker and Texas Hold'em
10%
Non-live Beat Me, Pontoon, video poker and Punto Banco
5%
Stake limit
With a bonus active in casino or live casino, the most you can stake is €6 per game round or €0.50 per line, unless the offer itself sets a different limit. Bets above that can lead to account closure and the loss of the bonus and any winnings made while wagering it.
Games that don't count
Unless an offer says otherwise, a small selection of casino and live casino games doesn't contribute to wagering, prize draws or tournaments. Blood Suckers, Dead or Alive, Reel Rush and Aviator are among them. Bonus money can't be wagered on these titles, and your bonus balance is hidden while one of them is open.
Bets we don't accept with a bonus
Double-or-nothing and gamble features are off limits while a bonus is active, and using them can cost the bonus and its winnings. In non-live roulette, bets covering more than 89% of the table aren't allowed, and in live roulette the line is 92%. Backing both player and banker in baccarat, or both sides in live sic bo, dragon tiger and football studio, isn't allowed either. Bets placed without real risk, such as red and black together, never count towards wagering.
Fair play
Our bonuses are meant for recreational players. Multiple accounts, masking your location, and placing high bets to grow your balance before dropping to bets under half that size to finish wagering all count as bonus abuse. If wagering isn't completed, the winnings made during it can be forfeited.
Slots and casino games at Betsson
Our casino holds thousands of games from more than a hundred studios, such as Play'n GO, Red Tiger, NetEnt, Pragmatic Play and Nolimit City next to titles made only for us, and the lobby opens on Most Popular, New Games and Top 10.
Betsson exclusives
Joker Rush Mega Moolah is our retro exclusive, linked to the Mega Moolah progressive jackpot. Animal Magic 1000, Joker Blast Bonanza and Betsson Starburst sit in the same exclusive shelf.
Betsson Originals and Buy Bonus
Buy Bonus Games and Betsson Originals are two more categories in our lobby.
Megaways and crash games
Megaways slots and crash games each have a shelf of their own, next to Drops and Wins and Rewards Burst.
Fair games
Every casino game runs on a random number generator assessed and approved by independent third parties. Some titles run under their supplier's own licence. NetEnt is responsible for game play on its games, and the launcher shows when a title is licensed in the Isle of Man or Alderney.
Betsson live casino
Our live lobby covers game shows, exclusive live tables, the Betsson Lounge, first-person tables and VIP live tables.
The tables come from Evolution, Pragmatic Play, Playtech, Authentic Gaming, Ezugi and Betgames.tv. Each studio runs its live games under its own Malta Gaming Authority licence rather than ours.
Game shows
Crazy Time, Monopoly Live, Dream Catcher and Ice Fishing lead our game shows. Crazy Time comes from Evolution.
Live roulette
Lightning Roulette sits beside the classic wheels. Table limits start at €0.10 and go up to €20,000.
Live blackjack
More than 90 live blackjack tables are open, with stakes from €1.
Live poker and baccarat
Live Casino Hold'em has its own live poker shelf, and baccarat shares a category with the live dice games.
Betsson Casino app and mobile play
We have an app for both iOS and Android devices.
You can also play straight in the browser.
The Betsson app
The app is listed as Betsson in the app stores.
Playing in your browser
We recommend the latest version of Google Chrome, or Safari on a Mac.
Deposits and withdrawals at Betsson
Money moves in and out of your account only through payment methods held in your own name. We don't take cash, either directly or through a payment provider.
Deposits
Open the deposit area of My Account to pick a method.
Methods
You can deposit with Visa, Mastercard, Skrill, Neteller, Paysafecard and EcoPayz. Which of these you see depends on where you play.
Your payment accounts
You can link one Skrill or one Neteller account to your gaming account. The methods on offer, their processing times and their service fees can change.
Minimum deposit
For most countries and providers the minimum deposit is €10, and it can differ with the method you use.
Deposit fees
We don't charge for deposits. Your bank, card issuer or e-wallet may add its own service fee, and by choosing a method you accept its own terms and charges.
Withdrawals
You get a confirmation email as soon as we've processed a withdrawal.
Methods
You can withdraw to a bank account, Visa, Mastercard, Skrill, Neteller or Trustly. Payouts go back to the method you deposited with until your net deposits are balanced, unless we decide otherwise or can't use that method. If you used several methods, we may split the payout between them. Paysafecard deposits are paid out by bank transfer.
Timing
We process withdrawals within 24 hours. After that, Skrill and Neteller pay out immediately, Trustly immediately to most larger banks and in 1 to 3 banking days to others, cards in 2 to 5 banking days and bank transfers in 2 to 7 banking days. To estimate arrival, add our processing time to the provider's days. A withdrawal usually takes longer because we are waiting for documents from you or running security checks, and if one is still processing after 24 hours our support team can check on it.
Limits
The minimum withdrawal is €20. You can take out up to €50,000 in any 24 hours unless we agree a larger amount with you. Each deposit has to be wagered at least once before it can be withdrawn. Otherwise we may ask you to turn over all or part of it first.
Withdrawal fees
A withdrawal fee may apply to your payout. Beyond 25 approved withdrawals in one calendar month, we may charge an administrative fee of 2% on each further withdrawal, with a minimum of €5.
Payment methods you'll meet in our cashier.
Your Betsson account and verification
Checking who you are is a regulatory requirement that keeps play safe for everyone.
When we verify you
Identity verification starts once your deposits reach €2,000, in one payment or several, within a rolling 180 days. We may also verify smaller deposits or withdrawals on a risk basis. Before we accept a withdrawal, we may also run a phone or face check.
Documents we accept
We need a government photo ID such as a driving licence, passport or national ID card, and a proof of address issued within the past 6 months that shows your name and home address. Rental agreements aren't accepted as proof of address. We may also ask for a bank statement, a copy of your card with only the first 6 and last 4 digits showing and the security code covered, a screenshot of your e-wallet, or a selfie for face verification. Pictures must be in colour with all four corners visible.
How to send them
Upload your files under Verification in My Account instead of sending them in a chat or an email, which keeps them secure. We process uploads within 24 hours and confirm by email.
If documents don't arrive
When we've asked for documents and they don't reach us within 120 hours, pending withdrawals are cancelled and the money goes back to your gaming account. An unverified account may be restricted, frozen or suspended. If your registration details turn out to be wrong, we may close the account and keep the funds in it, and if you fail an identity check we close the account and withhold winnings.
If you ever want to close your account, our support team handles it. Within 5 days of closing it, we transfer your balance to a bank account, card or other method in your name.
Our licence and how we protect your money
We are part of Betsson Group, whose companies are all owned by Betsson AB, a publicly listed Swedish company.
Our terms are governed by the laws of Malta, and the Maltese courts have jurisdiction.
Operator
We are run by NetPlay Malta Limited, registered in Malta under company number C 81115, with its office at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex.
Licence
The Malta Gaming Authority licenses and regulates us under licence number MGA/CRP/1117/2025. The licence covers Type 1, Type 2 and Type 3 gaming services.
Your money
All customer funds are held in a segregated bank account, apart from our own funds, with tier-one financial institutions. That money stays protected if the company ever becomes insolvent.
Security and disputes
Every payment runs in a PCI DSS compliant environment, the security standard Visa and Mastercard require. If you disagree with how we resolved a complaint, eCOGRA acts as our independent dispute resolution service, free of charge to you. Players outside Sweden can also turn to the Player Support Unit of the Malta Gaming Authority.
Limits and tools to stay in control
The Responsible Gaming area of My Account holds game limits, game pauses and self-exclusion. For anything urgent about your play, contact our support team directly.
Deposit limits
Set a daily, weekly or monthly deposit limit under My Account, Responsible Gaming, Deposit Limits. Once it is reached, further deposits are blocked for that period. Lowering a limit works at once, while raising or removing it takes effect after 24 hours. The Deposit Limit Calculator shows exactly when and how much you can deposit again.
Session limits and reality check
Ask support to set a session time limit and a pop-up will remind you when you reach it. You can lower it at once by email, while an increase or removal applies only after 7 days. The reality check is on by default and appears every 60 minutes with what you've won and lost. You can switch it off from the pop-up itself. In auto-spin, live or externally hosted games, both reminders may arrive a little late.
Time-out
Take a break of 24 hours, 7 days, or 1, 2 or 3 months. A time-out can't be ended early, and you can't open a new account while it runs. During the break you won't be able to log in and won't receive our newsletters.
Self-exclusion
Exclude yourself for 6, 12, 18 or 24 months, or indefinitely, from the Self Exclusion page once you've logged in. A fixed exclusion can't be reversed early, and your account reopens automatically when it ends. While excluded you can't open any account with us. Entries into competitions or draws made before the exclusion are forfeited, as are unused non-cash prizes. For an exclusion longer than 30 days we start refunding your balance ourselves, and support can arrange it sooner.
Our Self-Assessment Test follows the Ferris and Wynne model. We work with the Global Gambling Guidance Group, and independent help is available from Gambling Therapy and Gamblers Anonymous. Even without an account, you can ask our support team to block you from gambling with us.
Jackpots, tournaments and prize drops
Our jackpot lobby splits into progressive and fixed jackpots.
Progressive and fixed jackpots
Beyond these four networks, its families include Mega Moolah, Age of the Gods and Daily Jackpots.
Jackpots from providers including NetEnt, Pragmatic Play, IGT and Yggdrasil can only be won with real money. A jackpot hit in any other kind of play is void.
Casino tournaments
Some of our casino tournaments are open to players at Betsafe, NordicBet and CasinoEuro as well. You opt in to each one, and once you're in you can't opt out.
On the selected games, every real-money round with a stake of at least €0.20 that ends in a net win earns points. Bets with bonus money or free spins earn none. Cash prizes reach your account within 72 hours of the tournament's end, free of wagering and withdrawal limits.
Prize drops
Drops and Wins by Pragmatic Play, weekend cash drops and studio cash drops hand out cash prizes during real-money play. Join first, since demo play doesn't take part. If a prize doesn't show, reload the game to refresh your balance.
Live bonuses and raffles
Live casino bonus offers run in promotional periods, and you choose the one you want in each period. In our Game of the Month raffle, every winning spin on that month's featured game that pays 100 times the stake or more earns one entry, once you've joined.
Some of the jackpot networks you can play with us.
Dream Drop
Dream Drop games share five linked progressive jackpots, rising from Rapid to Mega. Dueling Jokers, Wild Chapo and Snake Arena are among our Dream Drop titles.
King Millions
Every King Millions game in our lobby comes from Games Global. Links Of Ra 2 and Blazing Bison Gold Blitz, both progressive, are the King Millions titles on our Hot Jackpots shelf.
Wowpot
Wowpot jackpots start at €2 million and have no upper limit. Studios such as Triple Edge Studios, All41Studios and Alchemy Gaming make these games, among them Sherlock and Moriarty and Queen of Alexandria.
Jackpot King Deluxe
Blueprint Gaming makes every Jackpot King Deluxe game in our lobby. Fishin' Frenzy Megaways, Ted, Bison Rising and Eye of Horus are among the titles here.
Betsson sportsbook and live betting
Football, tennis, basketball and ice hockey lead our sportsbook, and the A to Z list runs from American football and cricket to darts, esports, snooker, golf and politics. Horse racing has its own section, and virtual sports cover virtual football leagues, virtual tennis and virtual basketball. Odds show in decimal, fractional or American format, and bets start at €0.10.
Bet Builder
Combine 2 to 10 markets from the same event into one bet. Bet Builder works for football, ice hockey, basketball and American football.
Cash out
Settle a bet early, fully or partly, on selected pre-match and in-play markets. Cash out isn't available on free bets, risk-free bets or system bets, or on multis unless every leg qualifies. A cashed-out bet doesn't count towards any bonus wagering or promotion.
Early payout and boosts
With Early Payout on selected pre-match singles, your pick is settled as a win when your football team goes two goals ahead, your basketball team leads by 20 points or your ice hockey team leads by 3 goals. We also run daily price boosts, football acca boosts and acca insurance.
Welcome free bets
Tick the free bet box on your bet slip before you place the bet. Welcome free bets have to be used within 14 days of claiming them. The stake is never returned, so a €5 free bet at odds of 2.00 that wins pays €5. Net winnings are bonus money, wagered once in the sportsbook at odds of 1.50 or higher. After 60 days the bonus and its accumulated winnings expire.
For bonus wagering, bets count only once they are settled. Virtual sports bets don't count, and neither do system bets or bets placed with free or risk-free stakes. Where you back more than one outcome in a two- or three-way market, only your biggest cumulative stake counts, and if two stakes are equal, the first one counts.
Bet in play and follow your bet on our live stream. To watch, log in and keep at least €0.10 in your account. The stream runs about 3 seconds behind the action.
Betsson Poker
Our poker room sits on the Playtech iPoker network.
Play in the browser or through the download client.
Games and tables
Texas Hold'em in no-limit, pot-limit and fixed-limit, Omaha in pot-limit and fixed-limit, cash games, Sit and Go and multi-table tournaments. Twister is a three-player Sit and Go with prizes from two to 1,000 times the buy-in and a 7% fee on the entry.
Poker welcome
New poker players can unlock a bonus of up to €600 in chunks. You earn 10 loyalty points for every €1 of rake or fees at real-money tables. The bonus lasts 30 days from the day it is issued, and it is limited to one per customer, household and computer.
Talk to our support team
Our specialised support team is here for every question about your account.
You can reach us by phone on +356 2260 3000.
Channels
Write to us through live chat or email.
Hours
Our customer service is always open, 24 hours a day and 7 days a week.
Language
We answer in English.
Response times and complaints
Live chat answers in about 30 seconds on average, and emails in 30 to 60 minutes. If the support team can't resolve something, you can escalate it by email to our complaints team with your full name, date of birth and a description. We aim to give a final answer within 10 days, or up to ten more when a case needs it, and we tell you early if so.
Betsson Casino questions and answers
Can I try the games before I deposit?
Yes. Any casino game can be opened in Practice Play mode without logging in or registering. Practice Play uses no real money, so you can learn a game before you stake anything.
What happens if I don't log in for a long time?
An account becomes inactive after 12 months without a login. From then on, a €5 monthly administrative fee comes off any real-money balance until it reaches zero. We email you 30 days before. Logging in stops the fee, and support can refund the fees already charged.
How long do I have to query a transaction?
Raise any claim about a transaction, payment or settlement within six months. For sportsbook settlements, contact us within 14 days so the bet can be fully investigated.
Can I cancel a withdrawal?
Yes, while it is still waiting to be processed. Open Pending Withdrawals and cancel it yourself, since support can't do it for you. Withdrawals can't be locked. If you play with the funds after cancelling, there is no compensation.
Can I have more than one account?
No. Each person may hold one account, and each household one account. Extra accounts are closed, their balance moves to the first account, and we deduct a 10% administrative fee for each one, at least €30.
What if a live dealer makes a mistake?
The round is paused and checked. If it can't be fixed straight away, it is cancelled and your stake refunded.
What happens if a game is interrupted?
A game left unfinished for 90 days after a technical error is closed for good, and stakes come back to your account where the game allows it. If our casino system malfunctions, all wagers on it are void.
Can I remove a bonus I don't want?
Yes. Contact our support team before you wager any funds and we'll remove it. If you cancel a bonus later, you lose it along with any winnings it has produced.